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For a music, video, payment, subscription or privacy question, email RapDuo support. Include an order or task reference when relevant so we can locate your request.
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Do not include passwords, card numbers, sign-in codes or API keys.
Operated by
Wang Xiaochun
Individual operator · Hong Kong
Privacy and account requests
Ask support for access to or a copy of your personal data, correction, or applicable account and media deletion. Use your account email when possible; people without an account can also contact us. We may reasonably verify identity. See the Privacy Policy for your rights and retention information. Privacy Policy
Copyright and content reports
Email support with the work or person concerned, the page or task needed to locate it, your connection to the rights involved and your contact details. We assess reports and may restrict access during review. You can also contact us to challenge a content restriction. Terms of Service
Need to cancel a subscription?
Open Billing to stop future renewals. Your paid credits keep their existing expiry. See our Refund Policy for cash refund requests.
Refund and withdrawal requests
Email support with your order reference to request a refund or exercise an applicable statutory withdrawal right. Statutory rights are assessed separately from our voluntary refund policy; canceling future renewals does not itself withdraw an existing contract. Refund Policy